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Quality Bus

23-24 September 2024
Manchester Conference Centre, M1 3BB

Opportunities for a new bus era
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Sponsored by:

ATKINSREALIS
City Swift
Padam Mobility
Systra
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Supported by:

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CIHT
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Bringing together local authorities, operators, consultancy and service providers to share best practice across the bus sector.

 

Quality Bus is an event run by the industry for the industry. Produced by the Bus Centre of Excellence and Landor LINKS, this event will share best practice across the bus sector.

 

The Government is committing funding and policy leadership to improve bus services, and part of this commitment is support for the Bus Centre or Excellence (BCoE).

 

With the right levels of investment and funding support, buses have the potential to be the workhorses of the public transport network. Good bus services are critical to meeting net zero targets, improving air quality and keeping the UK’s communities connected and accessible.

 

This event will look at new opportunities for reviving – and creating – vital routes and services, and at the developing role of the BCoE.

Key Themes - QB203
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Key themes

Reliable, affordable and regular buses are the difference between opportunity and isolation for millions of people across the country.

 

This event will showcase new opportunities in bus strategy, policy, funding and innovation. Quality Bus: Opportunities for a new bus era is the premier event for those responsible for designing, planning, supplying and operating quality bus routes and networks.

 

This event will bring together professionals across the bus sector to showcase how solutions can be delivered across key areas:

  • Improving the passenger experience: information, pricing, convenience, ticketing, vehicles and infrastructure

  • Bus priority schemes / urban traffic management|


  • Partnership working

  • Reducing operator costs

  • Decarbonisation of vehicles

  • Optimising vehicle usage and routing

  • Funding frameworks and economic, operational and business models

  • Rural / peri-urban services and DRT

  • Understanding bus usage and networks: models and data

  • Bus and passenger infrastructure

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Who should attend?

 

This unique event will bring together local authorities, operators, consultancy and service providers to share best practice across the bus sector. Themes include:

Strategy:

 

  • Supporting decarbonisation: zero emission vehicles and infrastructure

  • Real-time route planning, route optimisation, carbon footprint reporters and passenger counting solutions

  • Funding frameworks and economic / business models

  • Rural / peri-urban services and DRT

  • Understanding bus usage and networks: models and data

  • Improving the passenger experience: pricing, convenience, ticketing, payments, vehicles, infrastructure

  • Bus priority schemes / urban traffic management / enforcement

  • Seamless, integrated travel between modes and operators

  • Offering simple, convenient and capped ticketing across modes

  • Innovation and digitalisation to change travel behaviours – improving reliability, efficiency and connectivity

  • Data intelligence: improving the flow and capacity of public transport systems

  • Reducing operator costs while improving the passenger experience

  • Journey time planning and bus priority measures

  • Integrating demand-responsive schemes into the wider transport network

  • BRT and mass transit schemes

  • Communications, messaging and branding

  • Improved roadside infrastructure

Why attend - QB2023
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Why attend?

Up to 300 delegates will join the event, comprising local authorities and their supply chain advisers, consultants and contractors, bus operators, data and modelling experts, design services and infrastructure suppliers, plus a wide range of bus-related product and service providers (DRT platforms, routing / optimisation software suppliers, infrastructure providers, payment and ticketing services and more).

 

Buses will play a central role in supporting key transport decarbonisation challenges. They are crucial to reducing congestion and tackling air pollution and climate change. Cost-effective, convenient and appealing services will help convert more people to using buses for more journeys.

 

Buses are our most used form of public transport – one bus is able to replace up to 40 cars on the road. Buses carry millions of us to work and school; to shops and leisure facilities; to doctors’ surgeries and hospitals; and to friends and family.

Expo rates

Sponsorship & Exhibiting Opportunities

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Headline Sponsorship Package

 

  • Company branding on all event collateral, including website, show guide, email communications and advertising

  • Opportunity to present on the programme (topics and themes to be agreed with organisers)

  • Sponsorship of lunch, drinks reception or networking event

  • Large exhibition booth (4m x 2m)

  • Editorial coverage in the build up to and post event

  • 5 delegate places for staff, clients and partners to attend

  • Company profile in the delegate pack and event website – logo and 150 words

£5,000 + VAT

Exhibition Package

  • Exhibition area supplied with table chairs, wi-fi and power supply (3m x 2m)

  • 2 delegate places for staff, clients and partners to attend

  • Company profile in the delegate pack and event website – logo and 150 words

 

 £3,000 + VAT

Contact Daniel Simpson today - daniel@landor.co.uk - to secure exhibition space or sponsorship packages.

Exhibitors include:

Floorplan
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Exhibition Floorplan

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Catering tables

Entrance 1

Catering tables

Low Ceiling

B1 - B3

Entrance 2

Key:

Occupied
2m x 2m available stand
3m x 2m available stand

Contact Daniel Simpson today - daniel@landor.co.uk -  to secure exhibition space.

Programme
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Programme

23 September 2024

13:30-16.30

Pre-book for
1 of 4 tours

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1: Tour of Bolton Weston St. Depot - 1 year on from Franchising

Capacity: 70-80


Meet at The Manchester Conference Centre at 13:30 to catch a bus heading to the Go North West Bolton Depot.

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2: ​Visit to Oldham Depot (Stagecoach) to see electrification works

Capacity: 70-80


Meet at Piccadilly Gardens (Stop A) at 14:10 to catch the 83/84 to Stagecoach Oldham Depot.

tour meeting points
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3: ​Tour of our new Stockport Interchange

Capacity: 70-80


Meet at Piccadilly Station at 14:15 to catch the 192 bus to New Stockport Interchange

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4: Travelsafe Initiative & the TfGM Operational Control Centre

Capacity 20  on each slot (3 x 25 Minute sessions)

14:00 - 14:30

14:30 - 15:00

15:00 - 15:30


Meet at 2 Piccadilly Place at your chosen tour time

16:15

Pendulum Foyer

 

Conference registration

Tea & Coffee served in the Pendulum Suite

16:30

Pendulum Theatre
Transport for Greater Manchester seminar: franchsing one year on

 

Stephen Rhodes, Director of Bus, TfGM

Anne Marie Purcell, Chief Transformation Officer, TfGM

Alison Chew, Deputy Director of Bus, TfGM

Nick Fairclough, Senior Policy Manager, TfGM

Short presentations followed by a panel discussion and audience Q & A

17:30

Pendulum Theatre

 

Comfort break

17:40

Pendulum Theatre
High quality bus infrastructure across Manchester and beyond

This seminar will feature short presentations on the range of quality iinfrastructure installed across Manchester tand beyond o support bus and intergrated travel – shelters, way finding, cycle counters and information systems – by the Trueform team and their partners.

Led by Robert Davis, Sustainable Travel Manager, Trueform 

·    Ed Griffiths, Creative Director, Jedco Product Designers 

·    Ivan Bennett, Independent Consultant 

·    Karen Rankin, Development Director, Trueform

Followed by a panel discussion and audience Q & A

18:30

Pioneer Room
Networking reception – food and drinks

Sponsored by:

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19:30

Day 1 sessions conclude

Workshops
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24 September:
Pre-booked demo sessions

Delegates may choose to attend various workshop sessions throughout the event. You will be prompted to make your selection when booking tickets.

  • Event attendance
    1. Booking All fees are payable in advance of the event. You may be refused admission if payment is not received prior to the event. If you are registering within seven days of the event you MUST provide credit card details to enable us to process your booking. Payment can be made by cheque, credit card or BACS transfer. Cheques should be made payable to Landor LINKS Ltd. Payment terms are strictly 7 days. All Awards entrants must be available to attend, or nominate individuals to represent them at Awards ceremonies. All awards entrants must have a valid ticket to attend the awards ceremony. 2. Confirmation You will receive a receipted VAT invoice and joining instructions which includes links to directions and travel information. If your booking has not been acknowledged seven days prior to the event please contact us to confirm your booking has been received on +44(0)20 7091 7965. 3. Cancellation If for any reason you are unable to attend, cancellations received in writing 20 working days before the event will receive a refund less an administrative charge of £250 + VAT. There will be no refunds for cancellations made after this date. Substitutions can be made at any time at no further cost. (NB Purchase orders MUST be provided before we can process bookings, if you are unable to provide us with a PO number please provide a reference for your invoice) We shall not be liable to you for travel, accommodation or other costs if we are required to cancel the Event as a result of an event outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, extreme weather, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness). Further information, please see our Privacy Policy.
  • Exhibitor terms
    1. The Exhibition If you wish to book an Exhibition Space at an Exhibition, we will agree with you the booking you would like to place. Our acceptance of your booking will take place when we accept your booking in writing whether by counter-signing a booking form and returning a copy to you or otherwise at which point a contract will come into effect between you and us (“Booking”). When we accept your Booking, it shall be incorporated into, and be subject to the terms and conditions set out in this Agreement. The terms and conditions shall take precedence over your Booking except to the extent that your Booking expressly overrides these terms and conditions. Acceptance of a Booking shall not (unless it expressly stated otherwise) prejudice any rights, obligations and/or remedies both you and us may have and which have accrued independently under this Agreement. 2. Exhibitor Eligibility The organisers reserve the right to refuse participation to any Organisation or Company. The term “Exhibitor” in these terms & conditions and/or any related documentation refers to the company or organisation which has had its booking formally accepted by The Organisers 3. Visitors Only individuals involved in organising/booking group tours, trips or excursions will be granted entrance to the Exhibitions. The Exhibitions are not open to the general public and no one under the age of 18 is allowed to attend 4. Types of Exhibition Space All Exhibition space sold at the show is ‘space only’ unless otherwise specified on your booking confirmation. Exhibitors must request required electrics, Wi-Fi and stand furniture prior to the exhibition set up day and this be allocated to the exhibitor’s stand/space in advance. 5. Allocation of Stands and Revision of Stand Layout All stands are allocated subject to availability and The Organisers reserve the right to refuse, without explanation, the allocation of any stand. The Organisers reserve the right to revise the layout plan at any time and to change the allocation of an Exhibitor’s space if they deem it necessary. No negotiations for stand space at the Exhibitions are to be made between any Exhibitor and the venues. The final position of each stand within the Exhibitions is at the Organisers discretion 6. Payment Schedule Full payment must be made before start of the event or 7 days from date of invoice (whichever is lower) to the exhibitions unless alternative payment terms have been agreed in writing from the Organisers. Failure to make payment by the required date will result in the exhibitor’s stand space being cancelled by the organisers, and reallocated at the organiser’s discretion, with the exhibitor still being liable for full payment. By engaging our services, Exhibitors undertake to be responsible for all third-party costs including legal costs for collection of unpaid fees due to ‘Landor LINKS Limited’ 7. Cancellation by exhibitor Cancellation of any stand space booking after 8 weeks prior to the exhibition will make the Exhibitor liable for 100% of the stand space charge. Cancellation prior to this date will be subject to a cancellation fee of 50% of the stand space charge. If an exhibitor fails to occupy the stand space on the day of the exhibition, the Organiser reserves the right to allocate the space in any way they see fit, without being under any liability to reimburse the Exhibitor in any way for charges already paid in relation to the stand space. In the event of an Exhibitor becoming bankrupt, going into administration/liquidation or being under any appointment of a receiver, the Organisers reserve the right to cancel the stand without being under any liability to reimburse the Exhibitor in any way for charges already paid in relation to the stand space. 8. Cancellation of Exhibition In the unlikely event of the Exhibition being cancelled by the Organisers for any reason, including lack of industry support, the Organisers will refund all monies paid in relation to the Exhibition. The Exhibitor (including sponsor) agrees that under these circumstances they will have no further claims against the Organisers. The Organisers reserve the right, at any time, to change the date, time and venue of the Exhibition or cancel the Event altogether for reasons of an event outside our control (including, without limitation, to acts of God fire, flood, extreme weather conditions, malicious damage, explosion, strike, civil disturbance, riot, labour disputes, power cuts, a pandemic, epidemic or other widespread illness).In such cases the Exhibitor waives any and all claims they have against the Organiser for refund, expenses and damages. 9. Subletting of space No part or whole of any stand/space may be sublet by any Exhibitor without written permission from the Organisers 10. Canvassing Canvassing for business, revenue or orders by anyone other than the Exhibitor on their own stand is strictly prohibited. Exhibitors suspected of canvassing in contravention of this rule are liable to be asked to leave the exhibition. The Organisers reserve the right to refuse admission without explanation. 11. Insurance Liability Neither the venues nor the Organisers accept any liability in respect of loss or damage of Exhibitors property or injury to any persons employed by the Exhibitor or their subcontractors. Exhibitors are reminded that they are required to accept third party liability and produce evidence of suitable cover to the Organisers 12. Security The venues are covered, but Exhibitors are reminded that neither the venues nor the Organisers can be held liable for any theft or damage to an Exhibitors stand, exhibits or property. 13. Fire, Safety & Working Regulation Exhibitors must abide by all fire, safety and work regulations set down by the venues and all materials used by Exhibitors on their stand display must also comply with the venues regulations. It is the duty of ALL Exhibitors to familiarise themselves with ALL the venues fire, safety & working regulations. 14. Exits, aisles & gangways From the opening of the exhibitions until the organisers notify you that the exhibition is closed for the day, exits, aisles and gangways are to be kept clear at ALL times. 15. Health & Safety All Exhibitors are required by law to have a copy of their Health & Safety Work Procedure on their stand and ALL employees & sub-contractors must be fully aware of this. 16. Exhibition set up & breakdown Exhibition set up and breakdown schedules will be sent to all exhibitors in advance of the exhibition. Exhibitors undertake to have their stand set up by no later than one hour before the exhibition opening time. Should the exhibitors stand not be set up by this time the Organisers can, at their discretion allocate the space in any way they see fit. Furthermore, the exhibitor undertakes not to begin the breakdown of their stand/space until the exhibition is declared closed by the Organisers. 17. Annoyance to other Exhibitors & Visitors The Organisers reserve the right to prohibit any activities which, in their opinion, could cause annoyance to other Exhibitors and Visitors. This includes, but is not restricted to, the use of bells, sirens, microphones, buzzers, videos, live or recorded music and lighting. This also includes the use of promotional activity around the exhibition that is not restricted to the Exhibitor’s own stand. If an agreement cannot be reached between certain Exhibitors, The Organiser will act as arbiter and their decision will be final and non-negotiable. 18. Music, Performing Rights If any Exhibitor is using published or recorded materials, they must ensure that they comply the relevant laws governing their public use. Exhibitors must have evidence that the necessary licences have been issued by the Performing Rights Society and Photographic Performance Ltd. Please note: Organisers MUST see relevant paperwork. 19. Stand regulations To Follow. Please check back soon for further information. 20. Passes All staff working at the exhibitions or during build-up and breakdown must have the relevant passes/badges supplied by the Organiser. Only official Landor LINKS Limited passes/badges will be accepted. 21. Photography & Filming No photography or video filming is permitted at the Exhibitions other than by the official photographers. Permission can be sought with the Organisers prior to the Exhibitions if an Exhibitor wishes to use their own equipment for the purposes of their own Exhibition.
  • Advertising and recruitment terms
    1. Placing an Order If you wish to purchase Advertising Services from us, we will agree with you the order you would like to place. Our acceptance of your order will take place (a) when we accept it by email or voice call, (b) when we place an Advertisement following your instructions, (c) when an order is completed online, or (d) (if we are using an order form), when the order has been signed by our authorised representatives at which point a contract will come into effect between you and us. Every time an order is accepted, it shall be incorporated into, and subject to the terms and conditions set out in, this Agreement, which shall take precedence except to the extent that an order expressly overrides this Agreement in writing with specific reference to this clause 1.2 of this Agreement. Each order shall come into force on its acceptance and shall remain in force until the last scheduled Advertisement of that order has been fulfilled, unless it is terminated or renewed by either you or us in accordance with its terms. Termination or expiry of an order shall not affect the continuance of any other order, unless otherwise stated in this Agreement or expressly agreed by the parties as part of the relevant order. Acceptance of an order shall not (unless it is expressly stated otherwise) prejudice any rights, obligations and/or remedies both you and us may have and which have accrued independently under this Agreement. 2. Advertising Services We shall use reasonable endeavours to provide the Advertising Services in accordance with this Agreement and relevant order(s). If we run an Advertisement, this does not mean in any way whatsoever that we have agreed that (a) you have complied with your obligations under this Agreement, or (b) we waive any of our rights and remedies under this Agreement. We may decline to run an Advertisement for any reason at our discretion. Time is not of the essence and time deadlines in respect of the Advertising Services are only estimates. We do not guarantee: that an Advertisement will be run on any agreed or proposed date and/or time; (a) there is space available for an Advertisement on a specific date and/or time, or (b) that an Advertisement will be run in the agreed space or location; the positioning of an Advertisement, either absolutely or relative to any other Advertisements or copy or other item. the wording and quality of the Advertisement as run; and in respect of our digital media, that there will be continuous, uninterrupted access by users of such media. 2.5 We reserve the right to: alter, cancel and/or postpone scheduled run dates; reject, not run, remove, not print, suspend, cancel and/or change the position or timing of an Advertisement; make (or require you to make) any corrections and/or alterations to an Advertisement that, we consider (in our sole and absolute discretion) appropriate. This may be (without limitation) in order to ensure that the Advertisement (a) conforms to the style and/or subject-matter of the print and/or digital media in which it is booked to run, (b) is not contrary to this Agreement, (c) conforms to the warranties you are giving us under this Agreement, and/or (d) conforms to the technical specification set out in the applicable Rate Card or Spec Sheet. If you fail to amend the Advertisement copy or Advertiser Materials or do not amend it to our satisfaction, we reserve the right not to run the Advertisement; alter Advertisements by cropping, overlaying, reducing or increasing the size, re-configuring, re-sampling, or re-purposing for use and/or editing in our digital media; not run an Advertisement that does not comply with any production deadlines or technical specification set out in the applicable Spec Sheet, or when you have not paid any sums due under this Agreement or are otherwise in default of any payment obligations owed to us (under this Agreement or otherwise); and withdraw an Advertisement if a court, regulatory authority or government agency notifies you and/or us that the Advertisement does not comply with applicable Laws and orders or requires its withdrawal. If at the time you order you are an Agency and do not disclose (a) the name of your Agency Client, and/or (b) the goods and/or services which are to be the subject of the Advertisement(s), we may at any time refuse to accept and/or run, or suspend the Advertisement(s). In such circumstances, neither you nor any Agency Client shall have any claim against us in respect of such refusal to accept and/or run or suspension. If in such circumstances we do not fill any advertising space that had been allocated for the Advertisement, or the space is filled at a lower rate you shall be responsible for any loss suffered and costs and expenses incurred by us. In respect of Advertisements in our digital media, special timings, treatments, positions or formats shall be given only if agreed in writing by us. Additional charges shall apply. That agreement shall be specific to you. No third party may take the position without our prior consent. We shall have, and you shall procure that we shall have the right of reproducing the Advertisement in any format and in any medium whatsoever and wheresover in the world both during and after termination of this Agreement for so long as any IP whatsoever subsists in the Advertisement anywhere in the world. You shall (a) co-operate fully with us, our affiliates, agents, officers, directors, employees, independent contractors and/or advisers, in each case to the extent reasonably required by us, and (b) provide us, our affiliates, agents, officers, directors, employees, independent contractors and/or advisers with such assistance as it is reasonably required by us. 3. Advertiser Materials You shall supply the Advertiser Materials to us no later than the deadline we specify. The Advertiser Materials supplied must conform to our requirements, including but not limited to the requirements set out in an applicable Spec Sheet. We are not responsible for any loss and/or damage to any Advertiser Materials. It is your responsibility to keep copies of any Advertiser Materials supplied to us. 4. Errors You shall notify us of any error in a published Advertisement as soon as practicable and (whenever practicable) prior to the copy date or any date on which the same Advertisement is to be run again, and in any case within 14 days of its first publication. If a published Advertisement contains a substantial error solely due to an act or omission by us, we shall offer you a refund of the Charges you paid in respect of that Advertisement on request. This shall be your sole remedy. 5. Warranties You warrant, represent and undertake that: Whether or not you are an Agency, you are authorised and have obtained any and/or all necessary consents to enter into this Agreement, purchase Advertising Services, and perform your obligations under this Agreement; where you are an Agency, you have obtained all necessary consents and authorisations from your Agency Client and procured that your Agency Client is authorised and has obtained all consents as set out in clause 5.1.1 above; where you are an Agency, you have disclosed to us that fact in writing, and you have provided us with the identity of your Advertising Client or agree to do so promptly on request; any Advertiser Materials you provide us (including those served to us by your Agency Client) and/or Advertisements shall: be accurate, complete, true and not misleading; not violate any applicable Laws; not be unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, and/or fraudulent; not constitute, encourage or provide instructions for a criminal offence or breach of contract or other obligation to any person, violate the rights of any person, or breach any contract or legal duty of any person, or otherwise create any liability whether in contract, tort, breach of statutory duty or otherwise; not contain content that does or may infringe any third party IP; not contain content that impersonates any person or legal entity or otherwise misrepresents your or your Agency Client’s affiliation with a person or legal entity; not contain unsolicited promotions targeted to a specific recipient or user or political campaigning; not contain information that we consider to be (in our sole and absolute discretion) (a) private and Confidential Information of any third party, and (b) Personal Data and/ or Sensitive Personal Data of any third party, including, without limitation, addresses, phone numbers, email addresses, social security numbers and credit card numbers; not operate or provided in a form outside the specifications allowed for it in the Spec Sheet; not contain Viruses; and not contain content that (in our absolute discretion) is objectionable or which may expose us, our Group Companies, and/or a third party to any harm or liability of any type. you have obtained the consent of (a) any living person whose name and/or image (in whole or in part) or other Personal Data of which is contained in the Advertiser Materials and/or the Advertisement, and (b) the estate or representatives of any deceased person where consent is required to lawfully use or imply any connection with or endorsement by that deceased person, and in particular the use of any image. We warrant that we have the legal power to enter into this Agreement. Except as expressly stated in this Agreement, we do not make any warranties of any kind, whether implied, statutory or otherwise, including any warranties of satisfactory quality, merchantability, non-infringement or fitness for a particular purpose. We do not warrant that the results of the Advertising Services will be uninterrupted or error-free. 6. Data Protection See our Privacy Policy If you wish to drop cookies on users' computers, use pixels, web beacons and/or other Data collecting technology ("Data Collecting Technology") for the purpose of displaying and/or providing advertising on our digital media and tracking impressions and related data, you shall notify us in writing in advance of booking an Advertisement and provide all information requested by us regarding such Data Collecting Technology. If we authorise you in writing to use Data Collecting Technology, you shall use such Data Collecting Technology and/or all Data collected solely in the manner disclosed to and authorised by us in writing. For the purposes of this Agreement, we hereby expressly agree that we are the Data Controller and you are the Data Processor of Personal Data and/or Sensitive Personal Data collected by you through such Data Collecting Technology and all such Personal Data and/or Sensitive Personal Data shall be Confidential Information owned by us. Such Personal Data and/or Sensitive Personal Data shall not be disclosed by you to any third party without our prior written consent. In no event shall such Data Collecting Technology or the Data you collected be used by you for the purpose of tracking and/or targeting users when they leave our digital media or be combined with information collected from other sources, except where we have given our prior written consent. You warrant, represent and undertake that you shall: process the Personal Data and/or Sensitive Personal Data in compliance with all applicable Laws, only act on our instructions, and strictly for the purposes of performing your obligations in accordance with the terms of this Agreement; comply with our (and our publication that will be running your Advertisement) privacy policies or policies with respect to such Data Collecting Technology and all applicable Laws and regulations and that all such data shall be deleted from your servers upon the end of this Agreement; and take all appropriate technical and organisational measures against the unauthorised and/or unlawful processing of Personal Data and/or Sensitive Personal Data and against the accidental loss or destruction of, and/or damage to, Personal Data and/or Sensitive Personal Data to ensure your compliance with the seventh data protection principle. If you breach this Clause 6, this shall entitle us to terminate this Agreement immediately by giving you written notice. 7. Cancellations and Transfers If you wish to cancel an Advertisement, you shall notify us in writing and in accordance with any timescales set out in a relevant Rate Card or Spec Sheet. The notification shall become effective only when we confirm that we have received it. If at our discretion we decide to allow any cancellation requested, you shall be liable to pay any applicable cancellation fees as set out in the relevant Rate Card or Spec Sheet. If we wish to cancel an Advertisement, we shall notify you as soon as reasonably practicable and such notification shall become effective in accordance with the notice provisions in clause 14. We shall give you a refund of any paid Charges in relation to a cancelled Advertisement, unless we deem (at our sole discretion) the cancellation to be attributable to your failure to comply with the terms of this Agreement or matters outside our reasonable control. If we cancel an order for a series of Advertisements, you shall not be liable for any difference of the rate between the entire series specified in your order and the usual rate for the number of Advertisements that have appeared when the cancellation occurs. If you cancel the balance of an order, you waive any right that you may have to any discounts series to which you were previously entitled, and must pay for the relevant Advertisements at the appropriate rate set out in the Rate Card for the number of Advertisements which have appeared when the cancellation takes effect. If a relevant Rate Card or Spec Sheet provides you with a right to request a transfer an Advertisement, then any such right may only be exercised in accordance with the terms and conditions and on the timescales set out in the applicable Rate Card or Spec Sheet. A request to transfer an Advertisement shall become effective only when we confirm that we have received it and we reserve the right (at our sole discretion) to accept or refuse a request to transfer an Advertisement. You shall be liable to pay any applicable transfer fees as set out in the relevant Rate Card or Spec Sheet. 8. Charges & Payment Payment is calculated in relation to each Advertisement type as set out in the appropriate Rate Card and Spec Sheet and are payable in accordance with the terms of this Agreement and the applicable Rate Card, and any discount explicitly agreed in writing between you and us. Notwithstanding any other provision of this Agreement, where we have offered you a discount from the Rate Card, such discount shall cease to apply where you or the Advertisement or Advertising Materials are in breach of this Agreement. Where we have provided you with a custom Advertisement type not set out in the Rate Card, the price is as otherwise agreed between us in writing. For the avoidance of doubt, an Agency must pay our Charges in accordance with the terms of this Agreement whether or not the Agency has received payment from its Agency Client. Irrespective of clause 14.2, if you fail to make payment of any sums due (“Debt”), we shall be entitled to initiate proceedings against you without any notice in order to recover the Debt. Unless otherwise agreed in writing: subject to clause 8.1, the Charges for any Advertisement (including any Advertisement published as part of a series) will be the Rate Card price as at the date the relevant order for an Advertisement was accepted; we shall raise an invoice and payment is due on the date or within the term specified on that invoice or in the applicable Rate Card or (if not specified) within 7 days after the Advertisement is run; we may at our discretion split any order for Advertising or Advertising Services into more than one invoice totalling the relevant sums payable in respect of the order; we may issue as supplementary invoice where you are in breach of this Agreement and we exercise our rights to charge Rate Card rates and disapply any discount under Clause 8.1 without prejudice to any other right we may have under this Agreement; if you fail to make payment of any sums when due, then you shall be liable to be pay (a) an administration fee and (b) interest (accruing on a daily basis) on the amount unpaid, in each case in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (whether or not applicable to this Agreement) from the due date of payment, both after as well as before any judgment or order; any and/or all costs and expenses incurred by us (including legal costs and expenses) in recovering sums due under an unpaid invoice shall be recoverable from you; and all sums payable by you under this Agreement are payable in Pounds Sterling to the bank account indicated on the invoice and are exclusive of any tax, levy or similar governmental charge, including value added or sales tax which we shall add at the applicable rate. You acknowledge and agree that we shall act as agent for any of our Group Companies that runs an Advertisement in its title(s) or on its Digital Media in all matters relating to the invoicing and collection of receivables. All sums due under this Agreement shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law). If you breach this clause 8 we may terminate this Agreement immediately by giving you written notice. 9. Intellectual Property Any and all IP in Advertiser Materials are, and shall remain, your property (or the appropriate third-party rights owner(s), if any). You hereby grant (and shall procure the grant of) an irrevocable, non-exclusive, royalty-free, worldwide and perpetual licence to us to use the IP in Advertiser Materials for the purpose of performing our obligations and exercising our rights under this Agreement. 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Expiry or termination shall not prejudice any other rights or remedies you or us may be entitled to, nor will it affect the accrued rights and liabilities of either of us, nor the coming into or continuance in force, of any provision of this Agreement which is intended (explicitly or implicitly) to come into or continue in force, on or after such expiry or termination. Upon expiry or termination of this Agreement: You shall pay any Charges for Advertising Services that have been provided up to (and including) the expiry or termination date but not paid for; the licence granted by us to you under clause 9.2 shall terminate immediately; the licence granted to us by you under clause 9.1 shall survive you shall immediately cease to use, and shall return to us or, at our option, destroy, any Personal Data and/or Sensitive Data collected by you through Data Collection Technologies; and we shall return to you, or destroy all Advertiser Materials received in connection with the Advertising Services that have not been collected by you within six months of their receipt by us without giving notice to you. You shall be liable for any costs and expenses incurred by us and/or our Group Company that runs the Advertisement in returning or destroying the Advertiser Materials. 13. 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We shall not (whether in contract, tort, negligence, statutory duty or otherwise) be liable to you under this Agreement for consequential, indirect or special damages (including indirect loss of profit and indirect loss of revenue). 14. General Notices. All notices (including any invoices) under this Agreement shall be in writing and shall be sent to the address specified by the recipient. Any notice may be delivered by email, by a reputable courier service, or by post. The notice shall be deemed to have been given if sent by email within 12 hours of delivery to the sender’s ISP provided within that time no notice of delivery failure has been received, if sent by courier on delivery and if sent by post 2 Business Days after the notice was posted. Disputes. If any dispute arises between us out of or in connection with this Agreement, our respective representatives shall meet within 5 Business Days of receipt of a written notice of such dispute, in an effort to resolve the dispute. 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We expressly agree that we [and our Group Company that will be publishing the Advertisement] shall be entitled to refer to you as a client in sales and marketing literature (including websites) and reproduce your prevailing logo or trade mark for that sole purpose. Third party Rights. Unless expressly stated, no provision of this Agreement is enforceable by, or intended to benefit, any person (including, but not limited to, any Agency Client) who is not a party to this Agreement. Assignment and sub-contracting. This Agreement is personal to you. You shall not assign, delegate, sub-contract, transfer, charge or otherwise dispose of all or any of your rights and responsibilities under this Agreement without our prior written consent. Such consent shall not relieve you from any liability or obligation under this Agreement and you shall be responsible for the acts, omissions, defaults and/or negligence of your sub-contractors as fully as if they were your own. 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The unenforceability of any provision of this Agreement shall not affect the remaining provisions. No Waiver. A delay in exercising, or failure to exercise, any right or remedy in connection with this Agreement shall not operate as a waiver of that right or remedy. The waiver of a right to require compliance with any provision of this Agreement in any instance shall not operate as a waiver of any further exercise or enforcement of that right. The waiver of any breach shall not operate as a waiver of any subsequent breach. No waiver in connection with this Agreement shall, in any event, be effective unless it is in writing and refers expressly to this clause. Further assurance. Each party shall do and execute, or arrange for the doing and executing of, any act and/or document reasonably requested of it by any other party to implement and give full effect to the terms of this Agreement. Remedies cumulative. The remedies under this Agreement are cumulative and no remedy is exclusive of any other remedy except as expressly stated. Counterparts. This Agreement may be entered into in any number of counterparts and by the parties on separate counterparts, all of which taken together shall constitute one and the same instrument. Status of parties. Nothing in this Agreement shall create, or be deemed to create, a partnership or joint venture or relationship of employer and employee or principal and agent between the parties. Entire Agreement. This Agreement sets out the entire understanding of the parties in relation to its subject matter and supersedes any prior understanding or agreement between the parties whether oral or written. Nothing in this Agreement shall, however, limit or exclude any liability for fraud or fraudulent misrepresentation. Governing Law and Jurisdiction. This Agreement and any dispute or claim arising out of or in connection with it whether in contract, tort (including negligence), breach of statutory duty or otherwise shall be governed by, and construed in accordance with, the laws of England, and shall be subject to the exclusive jurisdiction of the English Courts, to which the parties irrevocably submit.
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24 September
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24 September 2024

09.30

Pendulum Theatre
Morning plenary: 
Government bus policy – what’s next?

Chair: Leon Daniels, Chair of Advisory Board, Bus Centre of Excellence

 

Welcome from Simon Lightwood, Parliamentary Under-Secretary of State for Local Transport, Department for Transport

Welcome from Andy Burnham, Mayor, Greater Manchester Combined Authority

  • Stephen Fidler, Director, Local Transport, Department for Transport

  • Stephen Rhodes, Director of Bus, Transport for Greater Manchester

  • Glenn Lyons, President, Chartered Institution of Highways & Transportation (CIHT)

  • Claire Walters, CEO, Bus Users UK

Followed by panel and audience Q&A

11.00

Morning break 
Tea & coffee served in the Pioneer Room

11.30

Pendulum Theatre
Strengthening
the focus on
passenger growth

Chair: Neill Birch, Projects Director, SYSTRA

National challenges and solutions: a new evidence base

David Leeder, Director and Managing Partner,  Transport Investment Limited

 

How can we use LTN 1/24 to deliver bus user priority in practice?

Tim Rivett, General Manager,
RTIG-Inform

 

Network modal hierarchy and bus user priority

Pete Blackley, Intelligent Mobility, AtkinsRéalis & Lorraine Barry, Department for Infrastructure, Northern Ireland

 

Bus trends and new passenger tipping points

Charles Hamilton, Partner, Grant Thornton

The economic contribution of local bus services

Alison Edwards, Director of Policy, CPT

13.00 - 13.15

Bus Centre of Excellence Lifetime Achievement Awards, presented by Leon Daniels, Chair of Advisory Board, Bus Centre of Excellence

Graphene Suite
The appliance of science: latest tech developments for the bus sector

Chair: Antoneta Horbury, Director of Policy and Technical Affairs, Chartered Institution of Highways & Transportation

 

Unlocking better bus services: the power of data-informed collaboration between authorities and operators

Gearoid Hynes, VP of Product, CitySwift

​​

Digital franchising journey: planning, designing, operationalising, and managing a franchised network

Jon Usher, Partnerships Director for Northern Europe, Optibus

 

Holistically designing and managing your transport network in a new era for public transport across the UK

Sean Floyd, Head of Remix Partnerships, Northern Europe

AI-powered schedule reliability algorithm

Mariano Maján Castroviejo, Business Development Director, GIRO

Utilising the latest data in TRACC to help improve bus access

Dan Saunders, Head of Products, Basemap

Followed by panel and audience Q&A

Cotton Theatre

Boosting capability in the bus sector

Chair: Stelios Rodoulis, Head, Bus Centre of Excellence

Boosting gender and diversity in the bus sector

Kerri Cheek, Senior Bus Safety Development Manager, Transport for London and Director, Women in Bus and Coach

Allyship in the bus sector

Tom Cunnington, Head of Bus Business Development, Transport for London


Driver training and retention

Keith McNally, Operations Director, CPT

Funding reforms needed to deliver bus service transformation across all communities

Silviya Barrett, Director of Policy and Campaigns, Campaign for Better Transport

Buses against transport poverty

Eleanor Roaf, recently retired Director of Public Health, Trafford, Council, vice-chair of the Faculty of Public Health climate and health committe, & Fellow of the Faculty of Public Health

Multi-operator working – Luton case study

Maqbool Alibhai, Associate - Bus Operations Specialist, SYSTRA

13:00

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Pendulum Theatre

Bus Centre of Excellence

Awards

Categories include:

  • Overall Winner

  • Bus Operator Staff

  • Local Authority Staff

  • Bus Sector Support

13.15

Lunch
Served in the Pioneer Room

14.00

Pendulum Theatre

Zero-emission buses: what are we learning from real-life experience on the road?

Chair:  Kirsten Keen, Major Roads Senior Strategy and Planning Officer, TfN


Accelerating the UK’s transition to a zero emission bus network

Jake Liver, Technical Director – Zero Emission Vehicles, Rock Road

Warrington's Own Buses – our decarbonisation journey

Steve Hunter, Transport for Warrington Service Manager, Environment and Transport Directorate, Warrington Borough Council

TfGM's net zero journey

Anne Marie Purcell, Chief Transformation Officer for Zero-emission buses, TfGM

The UKs zero emission bus journey, and vital next steps

Tim Griffen, Programme Manager (Heavy Duty Vehicles), Zemo Partnership

Followed by panel and audience Q&A which will be joined by Rachel Knott, Head of Zero Emission Bus Project Delivery, Department for Transport

Graphene Suite

The social network: next steps in the provision of essential mobility

Chair:  Claire Walters, CEO, Bus Users UK

Who, how, and what should our bus networks connect to? Exploring public transport accessibility and lessons learned from the recent Bus Connectivity Assessments
Devon Barrett, Chief Technology Officer, Podaris, and Julian Moss, Associate, WSP in the UK

 

Brighton and Hove case study
Owen McElroy, National Bus Strategy Programme Manager, Brighton & Hove City Council & Victoria Garcia, Accessibility and Communities Manager, 
Brighton & Hove Buses 

Buses in rural destinations and visitor areas

Alistair Kirkbride, Director, Low Carbon Destinations

Transport digitalisation: scaling and applying DRT technology to other transport modes

James West, UK Business Development, Padam Mobility

Followed by panel and audience Q&A

Cotton Theatre

Local transport authorities: options for managing bus services

Chair: Richard Walker,  Senior Transport Planning Adviser, Local Transport Directorate, Department for Transport

In this DfT-chaired session, leading bus experts and local authority officers will examine the options for organising and managing the bus system in different types of places, in the light of the new Government’s bus policy priorities

Speakers include:

The option for strengthened Enhanced Partnerships – the example of Leicester
Andy Gibbons, Programme Manager (Buses), Transport Strategy and Programmes, Leicester City Council

The options for a typical Local Transport Authority

Cathy Knight, Integrated Passenger Transport Group Manager, Durham County Council


The option for municipally-owned bus companies
Brian Drury, Director - Bus and Public Transport, SYSTRA

The option for franchising – the example of Wales

Gwyn Ephraim, Associate Director, Transport Planning, Arup

Followed by panel and audience Q&A

Momentum Suite

BCoE / DfT Bus Knowledge Sharing and Incident Network workshop

Chair: Kerri Cheek, Senior Bus Safety Development Manager, Transport for London and Director, Women in Bus and Coach

This workshop is about the new bus safety investigations network that aims to brings together safety experts and bus professionals from across the industry to share learning and best practice.

 

The workshop will be led by:

Nicola Wass, SoMo, with:

  • Alix Edwards, Apollo Vehicle Safety

  • Martin Dodd, Apollo Vehicle Safety

  • Phil Martin, TRL

15.15

Afternoon break 
Tea & coffee served in the Pioneer Room

15.45

Pendulum Theatre
 

Reliable, affordable, regular: buses for all

Chair: Leon Daniels, Chair of Advisory Board, Bus Centre of Excellence

  • David Leeder, Director and Managing Partner,  Transport Investment Limited

  • Sophie O’Connell, Senior policy adviser, Green Alliance and co-author of A bus revolution

  • Alison Edwards, Director of Policy, CPT

  • ​Gideon Salutin, Senior Researcher, Social Market Foundation

16.45

Event close

Published programme is subject to change. Please check back for the latest updates. For further information contact Juliana O'Rourke

Speakers

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Leon Daniels

Chair, Advisory Board,
Bus Centre of Excellence

 

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David Leeder

Director and Managing Partner, Transport Investment Limited (TIL)


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Brian Drury

SYSTRA Director of Bus Operations

Julian Moss

 Juliana Moss 

Associate
(Transport Planning)
WSP 



 

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Tim Griffen

Programme Manager (Heavy Duty Vehicles), Zemo Partnership

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Ivan Bennett

Independent Consultant

Victoria Garcia (2).PNG

Victoria Garcia MBE 

Accessibility and Communities Manager, Brighton & Hove Buses 

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Stelios Rodoulis

Head of the Bus Centre of Excellence (BCoE)

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Antoneta Horbury

 Director of Policy and Technical Affairs


 

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Alison Edwards

Director of Policy and External Relations

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Maqbool Alibhai

Associate - Bus Operations Specialist, SYSTRA
 

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Pete Blackley

Intelligent Mobility, AtkinsRéalis
 

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Karen Rankin

Development Director, Trueform

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Cathy Knight

Integrated Passenger Transport Group Manager

Durham County Council

Corten House

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Robert Davis

Sustainable Travel Manager, Trueform
 

GIRO_SPEAKER_Mariano Maján Castroviejo_e

Mariano Maján Castroviejo

Business Development Director
GIRO

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Gideon Salutin

Senior Researcher
Social Market Foundation

 

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Steve Hunter

Service Manager
Transport for Warrington
Warrington Borough Council

 

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Ed Griffiths

Creative Director,
Jedco Product Designers

 

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Stephen Rhodes

Director of Bus
Transport for Greater Manchester 

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Stephen Fidler

Director, Buses & Inclusion, Department for Transport

Delegate Rates

Delegate Rates

Private Sector 
Delegate

£239
+ VAT

Public Sector 
Delegate

£175
+ VAT

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