
Bringing together local authorities, operators, consultancy and service providers to share best practice across the bus sector.
Quality Bus is an event run by the industry for the industry. Produced by the Bus Centre of Excellence and Landor LINKS, this event will share best practice across the bus sector.
The Government is committing funding and policy leadership to improve bus services, and part of this commitment is support for the Bus Centre or Excellence (BCoE).
With the right levels of investment and funding support, buses have the potential to be the workhorses of the public transport network. Good bus services are critical to meeting net zero targets, improving air quality and keeping the UK’s communities connected and accessible.
This event will look at new opportunities for reviving – and creating – vital routes and services, and at the developing role of the BCoE.


Key themes
Reliable, affordable and regular buses are the difference between opportunity and isolation for millions of people across the country.
This event will showcase new opportunities in bus strategy, policy, funding and innovation. Quality Bus: Opportunities for a new bus era is the premier event for those responsible for designing, planning, supplying and operating quality bus routes and networks.
This event will bring together professionals across the bus sector to showcase how solutions can be delivered across key areas:
-
Improving the passenger experience: information, pricing, convenience, ticketing, vehicles and infrastructure
-
Bus priority schemes / urban traffic management|
-
Partnership working
-
Reducing operator costs
-
Decarbonisation of vehicles
-
Optimising vehicle usage and routing
-
Funding frameworks and economic, operational and business models
-
Rural / peri-urban services and DRT
-
Understanding bus usage and networks: models and data
-
Bus and passenger infrastructure
This event will focus on delivering better bus services and getting more people to choose bus travel for more journeys. It will offer:


Who should attend?
This unique event will bring together local authorities, operators, consultancy and service providers to share best practice across the bus sector. Themes include:
Strategy:
-
Supporting decarbonisation: zero emission vehicles and infrastructure
-
Real-time route planning, route optimisation, carbon footprint reporters and passenger counting solutions
-
Funding frameworks and economic / business models
-
Rural / peri-urban services and DRT
-
Understanding bus usage and networks: models and data
-
Improving the passenger experience: pricing, convenience, ticketing, payments, vehicles, infrastructure
-
Bus priority schemes / urban traffic management / enforcement
-
Seamless, integrated travel between modes and operators
-
Offering simple, convenient and capped ticketing across modes
-
Innovation and digitalisation to change travel behaviours – improving reliability, efficiency and connectivity
-
Data intelligence: improving the flow and capacity of public transport systems
-
Reducing operator costs while improving the passenger experience
-
Journey time planning and bus priority measures
-
Integrating demand-responsive schemes into the wider transport network
-
BRT and mass transit schemes
-
Communications, messaging and branding
-
Improved roadside infrastructure


Why attend?
Up to 300 delegates will join the event, comprising local authorities and their supply chain advisers, consultants and contractors, bus operators, data and modelling experts, design services and infrastructure suppliers, plus a wide range of bus-related product and service providers (DRT platforms, routing / optimisation software suppliers, infrastructure providers, payment and ticketing services and more).
Buses will play a central role in supporting key transport decarbonisation challenges. They are crucial to reducing congestion and tackling air pollution and climate change. Cost-effective, convenient and appealing services will help convert more people to using buses for more journeys.
Buses are our most used form of public transport – one bus is able to replace up to 40 cars on the road. Buses carry millions of us to work and school; to shops and leisure facilities; to doctors’ surgeries and hospitals; and to friends and family.
Sponsorship & Exhibiting Opportunities


Headline Sponsorship Package
-
Company branding on all event collateral, including website, show guide, email communications and advertising
-
Opportunity to present on the programme (topics and themes to be agreed with organisers)
-
Sponsorship of lunch, drinks reception or networking event
-
Large exhibition booth (4m x 2m)
-
Editorial coverage in the build up to and post event
-
5 delegate places for staff, clients and partners to attend
-
Company profile in the delegate pack and event website – logo and 150 words
£5,000 + VAT
Exhibition Package
-
Exhibition area supplied with table chairs, wi-fi and power supply (3m x 2m)
-
2 delegate places for staff, clients and partners to attend
-
Company profile in the delegate pack and event website – logo and 150 words
£3,000 + VAT
Contact Daniel Simpson today - daniel@landor.co.uk - to secure exhibition space or sponsorship packages.


Programme
23 September 2024
13:30-16.30
Pre-book for
1 of 4 tours

1: Tour of Bolton Weston St. Depot - 1 year on from Franchising
Capacity: 70-80
Meet at The Manchester Conference Centre at 13:30 to catch a bus heading to the Go North West Bolton Depot.

2: Visit to Oldham Depot (Stagecoach) to see electrification works
Capacity: 70-80
Meet at Piccadilly Gardens (Stop A) at 14:10 to catch the 83/84 to Stagecoach Oldham Depot.

3: Tour of our new Stockport Interchange
Capacity: 70-80
Meet at Piccadilly Station at 14:15 to catch the 192 bus to New Stockport Interchange

4: Travelsafe Initiative & the TfGM Operational Control Centre
Capacity 20 on each slot (3 x 25 Minute sessions)
14:00 - 14:30
14:30 - 15:00
15:00 - 15:30
Meet at 2 Piccadilly Place at your chosen tour time
16:15
Pendulum Foyer
Conference registration
Tea & Coffee served in the Pendulum Suite
16:30
Pendulum Theatre
Transport for Greater Manchester seminar: franchsing one year on
Stephen Rhodes, Director of Bus, TfGM
Anne Marie Purcell, Chief Transformation Officer, TfGM
Alison Chew, Deputy Director of Bus, TfGM
Nick Fairclough, Senior Policy Manager, TfGM
Short presentations followed by a panel discussion and audience Q & A
17:30
Pendulum Theatre
Comfort break
17:40
Pendulum Theatre
High quality bus infrastructure across Manchester and beyond
This seminar will feature short presentations on the range of quality iinfrastructure installed across Manchester tand beyond o support bus and intergrated travel – shelters, way finding, cycle counters and information systems – by the Trueform team and their partners.
Led by Robert Davis, Sustainable Travel Manager, Trueform
· Ed Griffiths, Creative Director, Jedco Product Designers
· Ivan Bennett, Independent Consultant
· Karen Rankin, Development Director, Trueform
Followed by a panel discussion and audience Q & A

19:30
Day 1 sessions conclude


24 September:
Pre-booked demo sessions
Delegates may choose to attend various workshop sessions throughout the event. You will be prompted to make your selection when booking tickets.
- 01
- 02
- 03
- 04
- 05
- 06




24 September 2024
09.30
Pendulum Theatre
Morning plenary: Government bus policy – what’s next?
Chair: Leon Daniels, Chair of Advisory Board, Bus Centre of Excellence
Welcome from Simon Lightwood, Parliamentary Under-Secretary of State for Local Transport, Department for Transport
Welcome from Andy Burnham, Mayor, Greater Manchester Combined Authority
-
Stephen Fidler, Director, Local Transport, Department for Transport
-
Stephen Rhodes, Director of Bus, Transport for Greater Manchester
-
Glenn Lyons, President, Chartered Institution of Highways & Transportation (CIHT)
-
Claire Walters, CEO, Bus Users UK
Followed by panel and audience Q&A
11.00
Morning break
Tea & coffee served in the Pioneer Room
11.30
Pendulum Theatre
Strengthening
the focus on
passenger growth
Chair: Neill Birch, Projects Director, SYSTRA
National challenges and solutions: a new evidence base
David Leeder, Director and Managing Partner, Transport Investment Limited
How can we use LTN 1/24 to deliver bus user priority in practice?
Tim Rivett, General Manager,
RTIG-Inform
Network modal hierarchy and bus user priority
Pete Blackley, Intelligent Mobility, AtkinsRéalis & Lorraine Barry, Department for Infrastructure, Northern Ireland
Bus trends and new passenger tipping points
Charles Hamilton, Partner, Grant Thornton
The economic contribution of local bus services
Alison Edwards, Director of Policy, CPT
13.00 - 13.15
Bus Centre of Excellence Lifetime Achievement Awards, presented by Leon Daniels, Chair of Advisory Board, Bus Centre of Excellence
Graphene Suite
The appliance of science: latest tech developments for the bus sector
Chair: Antoneta Horbury, Director of Policy and Technical Affairs, Chartered Institution of Highways & Transportation
Unlocking better bus services: the power of data-informed collaboration between authorities and operators
Gearoid Hynes, VP of Product, CitySwift
Digital franchising journey: planning, designing, operationalising, and managing a franchised network
Jon Usher, Partnerships Director for Northern Europe, Optibus
Holistically designing and managing your transport network in a new era for public transport across the UK
Sean Floyd, Head of Remix Partnerships, Northern Europe
AI-powered schedule reliability algorithm
Mariano Maján Castroviejo, Business Development Director, GIRO
Utilising the latest data in TRACC to help improve bus access
Dan Saunders, Head of Products, Basemap
Followed by panel and audience Q&A
Cotton Theatre
Boosting capability in the bus sector
Chair: Stelios Rodoulis, Head, Bus Centre of Excellence
Boosting gender and diversity in the bus sector
Kerri Cheek, Senior Bus Safety Development Manager, Transport for London and Director, Women in Bus and Coach
Allyship in the bus sector
Tom Cunnington, Head of Bus Business Development, Transport for London
Driver training and retention
Keith McNally, Operations Director, CPT
Funding reforms needed to deliver bus service transformation across all communities
Silviya Barrett, Director of Policy and Campaigns, Campaign for Better Transport
Buses against transport poverty
Eleanor Roaf, recently retired Director of Public Health, Trafford, Council, vice-chair of the Faculty of Public Health climate and health committe, & Fellow of the Faculty of Public Health
Multi-operator working – Luton case study
Maqbool Alibhai, Associate - Bus Operations Specialist, SYSTRA
13:00

Pendulum Theatre

Awards
Categories include:
-
Overall Winner
-
Bus Operator Staff
-
Local Authority Staff
-
Bus Sector Support
13.15
Lunch
Served in the Pioneer Room
14.00
Pendulum Theatre
Zero-emission buses: what are we learning from real-life experience on the road?
Chair: Kirsten Keen, Major Roads Senior Strategy and Planning Officer, TfN
Accelerating the UK’s transition to a zero emission bus network
Jake Liver, Technical Director – Zero Emission Vehicles, Rock Road
Warrington's Own Buses – our decarbonisation journey
Steve Hunter, Transport for Warrington Service Manager, Environment and Transport Directorate, Warrington Borough Council
TfGM's net zero journey
Anne Marie Purcell, Chief Transformation Officer for Zero-emission buses, TfGM
The UKs zero emission bus journey, and vital next steps
Tim Griffen, Programme Manager (Heavy Duty Vehicles), Zemo Partnership
Followed by panel and audience Q&A which will be joined by Rachel Knott, Head of Zero Emission Bus Project Delivery, Department for Transport
Graphene Suite
The social network: next steps in the provision of essential mobility
Chair: Claire Walters, CEO, Bus Users UK
Who, how, and what should our bus networks connect to? Exploring public transport accessibility and lessons learned from the recent Bus Connectivity Assessments
Devon Barrett, Chief Technology Officer, Podaris, and Julian Moss, Associate, WSP in the UK
Brighton and Hove case study
Owen McElroy, National Bus Strategy Programme Manager, Brighton & Hove City Council & Victoria Garcia, Accessibility and Communities Manager, Brighton & Hove Buses
Buses in rural destinations and visitor areas
Alistair Kirkbride, Director, Low Carbon Destinations
Transport digitalisation: scaling and applying DRT technology to other transport modes
James West, UK Business Development, Padam Mobility
Followed by panel and audience Q&A
Cotton Theatre
Local transport authorities: options for managing bus services
Chair: Richard Walker, Senior Transport Planning Adviser, Local Transport Directorate, Department for Transport
In this DfT-chaired session, leading bus experts and local authority officers will examine the options for organising and managing the bus system in different types of places, in the light of the new Government’s bus policy priorities
Speakers include:
The option for strengthened Enhanced Partnerships – the example of Leicester
Andy Gibbons, Programme Manager (Buses), Transport Strategy and Programmes, Leicester City Council
The options for a typical Local Transport Authority
Cathy Knight, Integrated Passenger Transport Group Manager, Durham County Council
The option for municipally-owned bus companies
Brian Drury, Director - Bus and Public Transport, SYSTRA
The option for franchising – the example of Wales
Gwyn Ephraim, Associate Director, Transport Planning, Arup
Followed by panel and audience Q&A
Momentum Suite
BCoE / DfT Bus Knowledge Sharing and Incident Network workshop
Chair: Kerri Cheek, Senior Bus Safety Development Manager, Transport for London and Director, Women in Bus and Coach
This workshop is about the new bus safety investigations network that aims to brings together safety experts and bus professionals from across the industry to share learning and best practice.
The workshop will be led by:
Nicola Wass, SoMo, with:
-
Alix Edwards, Apollo Vehicle Safety
-
Martin Dodd, Apollo Vehicle Safety
-
Phil Martin, TRL
15.15
Afternoon break
Tea & coffee served in the Pioneer Room
15.45
Pendulum Theatre
Reliable, affordable, regular: buses for all
Chair: Leon Daniels, Chair of Advisory Board, Bus Centre of Excellence
-
David Leeder, Director and Managing Partner, Transport Investment Limited
-
Sophie O’Connell, Senior policy adviser, Green Alliance and co-author of A bus revolution
-
Alison Edwards, Director of Policy, CPT
-
Gideon Salutin, Senior Researcher, Social Market Foundation
16.45
Event close
Published programme is subject to change. Please check back for the latest updates. For further information contact Juliana O'Rourke
Speakers

Leon Daniels
Chair, Advisory Board,
Bus Centre of Excellence

David Leeder
Director and Managing Partner, Transport Investment Limited (TIL)

Brian Drury
SYSTRA Director of Bus Operations

Juliana Moss
Associate
(Transport Planning)
WSP

Tim Griffen
Programme Manager (Heavy Duty Vehicles), Zemo Partnership

Ivan Bennett
Independent Consultant
_PNG.png)
Victoria Garcia MBE
Accessibility and Communities Manager, Brighton & Hove Buses

Stelios Rodoulis
Head of the Bus Centre of Excellence (BCoE)

Antoneta Horbury
Director of Policy and Technical Affairs
.jpg)
Alison Edwards
Director of Policy and External Relations

Maqbool Alibhai
Associate - Bus Operations Specialist, SYSTRA

Pete Blackley
Intelligent Mobility, AtkinsRéalis

Karen Rankin
Development Director, Trueform

Cathy Knight
Integrated Passenger Transport Group Manager
Durham County Council
Corten House

Robert Davis
Sustainable Travel Manager, Trueform

Mariano Maján Castroviejo
Business Development Director
GIRO

Gideon Salutin
Senior Researcher
Social Market Foundation

Steve Hunter
Service Manager
Transport for Warrington
Warrington Borough Council

Ed Griffiths
Creative Director,
Jedco Product Designers

Stephen Rhodes
Director of Bus
Transport for Greater Manchester

Stephen Fidler
Director, Buses & Inclusion, Department for Transport
Delegate Rates
Private Sector
Delegate
£239
+ VAT
Public Sector
Delegate
£175
+ VAT




















